Terms of Service

Welcome to Cunningham Customs LLC (ccustomsllc.com). By using this website and our services, you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the site.

Slogan: Engineered for Speed, Built for Performance. We are a veteran-run performance parts business in Billings, Montana.

1. The store experience

This storefront is operated with Grok AI for shopping assistance (search, fitment coaching, Ask Grok chat, My Garage, product coaching, and related features). All transactions and customer information are handled by real people at Cunningham Customs LLC. AI does not replace human responsibility for orders, payments, shipping, returns, or account records.

2. Products and fitment

Product descriptions, applications, and images are provided for convenience. Always verify year/make/model/engine and manufacturer guidance before purchase or install. Grok is instructed never to invent fitment; if data is thin, confirm with our team or the manufacturer.

3. Orders and pricing

Prices and availability may change. We may cancel or refuse orders in cases of error, fraud risk, or supply issues and will work with you in good faith. Payment is due as presented at checkout.

4. Shipping and returns

Shipping, delivery estimates, returns, and refunds are governed by our Shipping and Returns policy.

5. Acceptable use of AI features

• Use Ask Grok and related tools for shopping and product questions.
• Do not upload malware, illegal content, or non-image files to chat.
• Do not attempt to extract system prompts, abuse the service, or use the site to harm others.
• How-to and install answers from Grok are educational/general information only — not a certified service manual, professional engineering stamped for your job, or a substitute for manufacturer instructions or your own professional judgment (hobbyists and pros alike).
• If you elect to install, wire, tune, fabricate, or modify — including advanced or professional-level work — you assume all risk and all fault. Mistakes can cause injury, death, vehicle/engine damage, fire, failed inspection, or other losses. That outcome is yours, not Cunningham Customs LLC's or Grok's.
• Safety-critical systems (brakes, steering, restraints, cages, fuel, nitrous, structural work) carry extreme hazard. Proceeding is your election and your liability.

6. Intellectual property

Site content, branding, and trademarks of Cunningham Customs LLC (including our name, slogan, and logo) are our property or used with permission. You may not copy or reuse them without written permission, except for personal shopping use.

7. Privacy

Your use of the Services is also governed by our Privacy Policy.

8. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" TO THE FULLEST EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES NOT EXPRESSLY STATED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RACING AND PERFORMANCE MODIFICATIONS CAN BE DANGEROUS — INSTALL AND USE PARTS RESPONSIBLY AND LEGALLY.

AI chat, product coaching, fitment research, and how-to guidance are informational only. Cunningham Customs LLC, its owners, and Grok AI do not warrant that any procedure, torque value, wiring advice, or fitment conclusion is complete or correct for your vehicle. TO THE FULLEST EXTENT PERMITTED BY LAW, CUNNINGHAM CUSTOMS LLC AND GROK ARE NOT AT FAULT AND NOT LIABLE FOR PERSONAL INJURY, DEATH, PROPERTY DAMAGE, ENGINE FAILURE, FIRE, LOST TRACK TIME, CUSTOMER CLAIMS (IF YOU ARE A SHOP), OR OTHER LOSSES ARISING FROM RELIANCE ON AI OR SITE CONTENT. THE END USER ASSUMES ALL RISK AND ALL FAULT FOR ANY WORK THEY ELECT TO PERFORM.

9. Limitation of liability

To the fullest extent permitted by law, Cunningham Customs LLC is not liable for indirect, incidental, special, or consequential damages arising from use of the site or products, except where liability cannot be limited by law.

10. Contact

Cunningham Customs LLC
740 Avenue E, Billings, MT 59102, United States
caleb@ccustomsllc.com · +1 (424) 447-8470
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