For shoppers · World first · 2026

How Grok helps you shop here

Welcome to Cunningham Customs LLC — a veteran-run performance parts shop in Great Falls, Montana, USA, and the first storefront shopping experience run by Grok AI for you, the customer.

Grok is your full-store parts expert while you browse. ALL transactions and customer information are handled by real people at Cunningham Customs LLC directly. AI helps you find and understand parts. People handle your order, payment, shipping, and support.

Slogan: Engineered for Speed, Built for Performance

The short version

Grok does: help you find parts, check notes, and answer build questions across everything we sell.

Grok does not: take your money, change orders, or invent fitment. That stays with our human team.

My Garage Call Us +1 (424) 447-8470 Contact Us

What Grok actually does for you

Everything below is built into this store for shoppers — not for behind-the-scenes admin jargon.

Answers your parts questions
Tap Ask Grok anytime. Ask about fitment, install basics, what to buy next, or how a part works for your build.
Searches everything we sell
Not just the page you’re on — Grok can dig the full store for carbs, heads, headers, nitrous, turbos, and more.
Knows the product you’re looking at
Open a product page or Quick view and ask “will this fit?” Grok uses that part’s name, SKU, description, and fitment notes.
Remembers your chat while you shop
Your conversation stays with you as you move around the store in this visit (until you start a new chat or leave).
Uses My Garage with you
Set year / make / model / engine once. Grok can use that vehicle context for better suggestions this visit.
Accepts part photos & voice
Snap a part photo or use the mic (where your browser allows) so Grok can help identify or talk through options.
Coaches on product pages
On many product pages you’ll see Grok coach notes — what to double-check before you buy, in plain builder language.
Ranks search results for your goal
When you search or ask for parts, Grok helps sort what looks most relevant from our inventory.
Keeps the store “alive” for the nation
Automatic top ribbon and announcement banners for celebrations, remembrances, half-staff days, Lord’s Day, and Biblical holidays — respectful and on-theme.
Sends builder newsletters (if you join)
Bi-weekly style updates for early drops, new stock, and build tips — never fake discount codes unless we explicitly enable a real offer.
Click effects that match the day
On holidays and remembrances, button clicks get a matching animation; on ordinary days, racing-style sparks.
Points you to a human when it matters
For orders, money, shipping problems, or anything sensitive, Grok steers you to Call Us, email, or Contact Us.

What Grok is not allowed to do

These limits protect you. If you need anything on this list, talk to a person — we're real, and we answer.

Take your order or payment
Grok cannot charge a card, place an order for you, or process checkout. Real people at Cunningham Customs handle every transaction.
See or store your full payment details
Don’t type credit card numbers into chat. Payment stays with secure checkout and our human team’s processes.
Change, cancel, or refund orders
Returns, refunds, RMAs, tracking issues, and order changes go through our people — Call Us or Contact Us.
Access private customer accounts for you
Grok doesn’t log into your account, open other customers’ data, or act as customer-service admin.
Invent fitment, prices, or SKUs
If the listing is thin or unclear, Grok must say so — not make up applications or part numbers.
Promise discounts that don’t exist
No invented coupons, “secret codes,” or fake free-shipping deals.
Replace a mechanic or safety judgment
Install tips are general. Critical work belongs with a qualified pro. Race and street mods can be dangerous — use parts legally and safely.
Ship packages or talk to carriers for you
Lost, damaged, or late freight is handled by our human team with the carrier.
Share your chat or photos as marketing without your relationship to us
Photos and questions are for helping you shop. See our Privacy Policy for how we handle data.
Override our team
If Grok and a human disagree on an order or policy, the human team’s decision stands.

Our promises to you

Simple rules we hold Grok to, written for customers — not engineers.

Talk to you like a builder at the counter — clear, respectful, no corporate fluff.
Search the whole store when you want options, not just one page.
Admit when fitment isn’t clear and ask for year / make / model / engine.
Respect national mourning and holy days on the ribbon and banners.
Keep commerce tasteful — especially on days of remembrance.
Send you to real people at Cunningham Customs for anything involving money, shipping, or your personal order records.

Try it

Set your vehicle, open Ask Grok (bottom right), and ask anything about parts we sell.

My Garage

Need a human?

Call Us at +1 (424) 447-8470, email caleb@ccustomsllc.com, or use Contact Us for orders and returns.

Your privacy

How shopping AI and human order handling use your information is spelled out in plain language.

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